Uk including Northern Ireland & Scottish Isles

Postage Rates for upto 1800g £3.85

Postage Rates for upto 4800g £6.50

Postage Rates for upto 9800g £8.50

Postage Rates for upto 14.5kg £10.50

ROI

Postage Rates for upto 4800g £12

Austria, Belgium, Denmark, France, Germany, Hungary, Italy, Luxembourg, Netherlands & Spain

Postage Rates for upto 4800g £13

USA

Postage Rates for upto 1800g £22

Postage Rates for upto 4800g £26

 

Austrailia

Postage Rates for upto 1800g £26

Postage Rates for upto 4800g £32

 

For all other areas please message us for a quote

 

Delivery Information

All UK & International orders will be shipped using MyHermes.  We send orders out Monday to Friday (excl Bank Holidays.   You will receive a tracking number once your order has been processed and sent.  You should receive your yarn within 3-5 working days in UK international may be longer.

Returns & Refunds Policy

  If you have any problems with the yarn received then please contact us via our facebook page.

If the yarn is faulty we will arrange either a refund or replacement whichever you prefer.  Please contact us so we can send a returns label for the yarn to be returned at our cost.

Should you decide to return yarn that is not faulty, please ensure you do this within 28 days.  We will send a full refund for the cost of the yarn, providing the yarn is unused, and in a saleable condition.  We will not cover the cost for returning the yarn to us.

Cancellation Policy

  You have the right to cancel any yarn ordered, from the point at which they are ordered,up until the point of dispatch and a full refund will be given.

However if goods have already been dispatched, you may return the yarn at your own expense and a refund will be sent on receiving the returned yarn.